Terms and Conditions of Use for the cashsweep Malaysia Platform

Welcome to cashsweep, Malaysia's leading online gaming platform. These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and cashsweep ("Platform", "We", or "Company") in your use of all services we offer through the website cashsweep.fun and the cashsweep mobile app.

By registering an account, accessing the website, or using any CashSweep service, you automatically agree to be bound by all terms, conditions, policies and guidelines contained in this document. If you do not agree with any part of these terms, you are advised not to register or use CashSweep's services.

To register and use cashsweep services, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration.
• Be an individual acting on your own behalf, not on behalf of another person.
• Not be on any list of individuals prohibited from gambling activities by any relevant authority.
• Have full legal capacity to enter into a binding agreement.
• Not be an employee, family member of an employee, or business partner of cashsweep.

CashSweep reserves the right to request proof of age at any time. If it is established that a member registered using false age information, the platform reserves the right to terminate the account and withhold all available funds.

Each individual is only permitted to hold one (1) active cashsweep account. Multiple account registrations are strictly prohibited and may result in the suspension or termination of all associated accounts, as well as the forfeiture of all accumulated balances and bonuses.

During the registration process, you are required to provide accurate, complete, and current information, including:

• Full name as shown on your identity card or passport.
• An active mobile number registered in your name.
• A valid and active email address.
• Bank account details for withdrawal purposes.
• Malaysian identity card number (MyKad) or valid identification document.

You are solely responsible for maintaining the confidentiality of your account password. Notify the CashSweep support team immediately if you suspect any unauthorised access to your account. CashSweep will not be held liable for any losses resulting from your failure to keep your login credentials secure.

CashSweep supports a variety of local payment methods for the convenience of members in Malaysia, including FPX bank transfer, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay and USDT. All transactions are processed using a secure encryption system.

Deposit Requirements:

• The minimum deposit is as stated on the deposit page within your account.
• Deposits must be made from an account registered in the same member's name.
• CashSweep does not accept deposits from third parties.
• Any suspicious deposits may be temporarily frozen for security review purposes.

Withdrawal Requirements:

• Withdrawals are only processed to a bank account registered in the same member's name.
• The KYC process must be completed before your first withdrawal can be approved.
• Withdrawals are typically processed within 15 to 30 minutes on regular business days.
• CashSweep reserves the right to request additional documentation for withdrawals exceeding a specified amount.
• Any attempt to withdraw funds obtained through unlawful means will be blocked and reported to the relevant authorities.

CashSweep offers a variety of attractive bonuses and promotions to members from time to time, including welcome bonuses, deposit bonuses, cashback, VIP offers and more. All bonuses are subject to the following conditions:

• Each bonus has its own rollover (turnover) requirement that must be fulfilled before a withdrawal can be made.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• The welcome bonus is only available to new members who have not made a previous deposit.
• Bonus abuse, including the use of multiple accounts to obtain bonuses, will result in all bonuses being forfeited and the account terminated.
• CashSweep reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• CashSweep's decisions regarding bonus disputes are final and binding.

CashSweep is committed to ensuring every game is conducted fairly and transparently. All slot games, live casino and sports betting offered on our platform use certified software that has been independently tested by international certification bodies.

The following are strictly prohibited when using the cashsweep platform:

• Use of automation software, bots, scripts, or any third-party tools that provide an unfair advantage.
• Collusion between players to manipulate game outcomes.
• Exploiting any system bugs or vulnerabilities for personal gain.
• Any form of fraud, falsification, or data manipulation.
• Use of VPN or proxy to conceal your true location in order to bypass regional restrictions.

Should cashsweep detect any suspicious activity or breach of the above rules, the platform reserves the right to investigate, suspend the account, and withhold funds until the investigation is concluded. cashsweep's decision in such matters is final.

As a cashsweep member, you are fully responsible for all activities that occur within your account. This includes:

• Ensure all information provided to cashsweep is accurate and up to date.
• Keep your login credentials confidential and do not share them with anyone.
• Use the platform responsibly and within your financial means.
• Comply with all local laws and regulations relating to gambling activities.
• Report any technical issues or suspicious transactions to our support team immediately.

CashSweep encourages all members to play responsibly. If you feel that your gaming habits are beginning to affect your daily life, finances or personal relationships, please use the responsible gaming tools available in your account or contact our support team for assistance.

CashSweep respects the privacy of every member and is committed to protecting your personal information. All data you provide to us is collected, stored and processed in accordance with CashSweep's Privacy Policy, which forms part of this agreement.

Your personal information is used for the following purposes only:

• Identity verification and KYC process.
• Processing of financial transactions carried out by you.
• Providing effective customer support.
• Sending relevant promotional information (subject to your preferences).
• Compliance with applicable legal and regulatory requirements.

CashSweep will not sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent. For more information, please refer to Privacy Policy page in full.

CashSweep reserves the right to suspend or terminate any member account, with or without prior notice, should any of the following circumstances arise:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, identity forgery, or money laundering.
• Registration of multiple accounts by the same individual.
• Use of unauthorised third-party software or automation activity.
• Requests from law enforcement authorities or relevant regulatory bodies.
• Account inactivity exceeding the period specified under the platform's policy.

Members may also request to close their own account at any time by contacting the CashSweep support team. Prior to closure, all valid cash balances will be processed for withdrawal once the review is completed.

CashSweep provides the gaming platform on an "as is" basis and makes no warranties, express or implied, regarding the continuous availability, accuracy or suitability of the platform for any particular purpose.

CashSweep shall not be liable for:

• Any financial losses incurred as a result of gaming activity on the platform.
• Service disruptions caused by system maintenance, technical issues or circumstances beyond our control.
• Losses arising from your failure to keep your account login credentials secure.
• Any game results arising from internet connectivity issues on the user's end.

In any event, CashSweep's maximum total liability to any member is limited to the amount deposited by that member within the 30 days preceding the claim.

CashSweep reserves the right to amend, update or replace any part of these Terms and Conditions at any time at our discretion. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect.

Continued use of the cashsweep platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you disagree with any amendment, you are advised to stop using the platform and close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or cashsweep's services in general, our support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via Live Chat available on the CashSweep website and mobile app, or by email at [email protected]. Our team, fluent in Malay and Mandarin, ensures every enquiry receives prompt attention.

For more information on responsible gaming, please visit our Responsible Gaming page. For frequently asked questions, you may also refer to our FAQ page.